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Thank you for your order. Items may be shipped from stock or made to order in which case standard lead times apply. Heartwood will notify if a submitted order may take more time. An email will be sent notifying you of shipment. Check us out on Facebook too!

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Shipping rates are based on box size, wt and qty. Our cart does it's best to create accurate shipping rates but when there are several categories of items (ie., mouldings, blocks, pilasters) in a cart, it will often assume we are using multiple boxes and show a higher shipping rate as a result. In these cases Heartwood will often consolidate boxes and REFUND you the appropriate difference at shipment to your card or Paypal. PLEASE CALL IF YOU HAVE ANY CONCERNS OR QUESTIONS. THANK YOU.

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All orders are shipped as requested, items may be shipped from stock or made to order per standard lead times, remember UPS or Fed Ex ground to East Coast takes 5 days. Tracking information will be emailed at shipment. All efforts are made to provide accurate shipping charges, but with recent changes to UPS and FED EX rates based on box sizes and qty, the shipping portion of your cart may price HIGHER THAN OUR ACTUAL CHARGE , because it assumes more boxes will be used. In this event Heartwood will rebate back the reasonable difference in cost back to you at shipment.

Available Shipping Methods

FedEx 2 Day
FedEx Express Saver
FedEx Ground	FED EX Ground is standard shipping, 4-5 days to East Coast, please check www.fedex.com for delivery times from Oregon (zip 97402).
FedEx Ground Home Delivery	FED EX Ground Home Delivery is standard shipping, 4-5 days to East Coast, 2 days to West Coast, please check www.fedex.com for delivery times from Oregon (zip 97402).
FedEx International Economy
FedEx International First
FedEx International Priority
FedEx Standard Overnight
United Kingdom	Shipping to the United Kingdom requires a shipping quote.
UPS 2nd Day Air®	Parts arrive 2 days after the shipping date. Parts are not always shipped on the date ordered and may have lead times as indicated. Please inquire first if expedited fabrication is required.
UPS 3 Day Select®	Parts arrive 3 days after the shipment date. Shipment date is not the same as order date and only reflects time in transit after package ships. Parts are often made to order and may be subject to lead times indicated. Please call to enquire about expedited fabrication.
UPS Ground	UPS Ground is standard shipping, 5 days to East Coast, 2 days to West Coast, please check www.ups.com for delivery times from Oregon (zip 97402).
UPS Next Day Air®	Parts arrive next day after shipment. Many parts are made to order and have lead times as indicated. Please enquire if expedited fabrication is required.
UPS Standard	International Ground Shipping, generally 5 days to East Coast and Great Lakes area. UPS may charge a brokerage fee on arrival.
UPS Worldwide Expedited SM	International Shipping to Canada in 2 days to East Coast and Great Lakes. UPS may charge a brokerage fee on arrival.
UPS Worldwide Express SM	Overnight shipping to Canada from the US with delivery by 12PM guaranteed by UPS.� UPS may charge a brokerage fee on arrival.
UPS Worldwide Saver SM

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Heartwood Carving, Inc. Shipping Information

Available Shipping Methods

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