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Here find answers to a number of commonly
asked questions about placing orders, carrying our wood carved
products, mantel installation, moldings (or mouldings), and
how we compare with carved products found at a typical remodeling
store. If you have other questions, whether they be about ornamental
carvings, architectural details, or any other wood carving-related
questions, please contact
us. We encourage our customers and visitors to the website
to find out more about us. Customer service is our top priority!
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Q: What is the minimum order I will have to submit
on any of your products?
A: If you order from our current inventory, we will be
happy to fulfill any size order you may have. However,
we also custom design our wood carved products. If you
would like to purchase a custom design, we require a minimum
$200 order. |
Q: I own a store and am very interested in carrying
your wood carved products. How do I proceed?
A: As of today, we are not offering a dealer program. If you are interested
in carrying our carved wood products, we provide wholesale
discounts for larger purchases. Please contact
us for more
information.
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Q: What type of glue should I use when installing a mantel around my fireplace?
A: The type of glue depends on a number of factors including the substrate
that you are gluing to. In the case of wood to wood, we recommend
any of the performance wood glues commonly found at Home
Depot, Lowe's or your neighborhood wood crafting store. Please ensure you
read and follow all instructions carefully, and if in doubt consult a carpenter
in your area.
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Q: I am interested in updating the moldings around my windows. I have a 1908 home where the original moldings have been taken off. Any suggestions?
A: There are a number of millwork and molding manufacturers that duplicate
original moldings. We suggest Architectural
Molding and Millwork of Eugene, Oregon. Visit their website at www.archmillwork.com
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Q: What is the difference between your carved wood products
and what I can get at my local remodel store?
A: We invite you to explore our carved wood
Products section. When you see
and handle our products you will be impressed by the quality
of our woods and the sophistication of our designs. At Heartwood,
carve solid wood compared to the common board available at
your local store.
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If you have other questions, whether
they be about ornamental carvings, architectural details,
or any other wood carving-related questions, please contact
us. We encourage our customers and website visitors
to find out more about us. Customer service is our top
priority!
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Do you have a question that is not posted here? Submit a question. |
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Frequently Asked
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